Welcome to Lucky Paws. Your privacy is critically important to us. This Privacy Policy document outlines the types of information we collect from you when you visit our website www.luckywk.com ("the Site") or make a purchase, how we use it, and the steps we take to safeguard it.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect
We collect information to provide and improve our services to you. The information we collect can be categorized as follows:

• Information You Provide Directly:Contact and Account Information: Such as your name, billing and shipping address, email address, and phone number when you make a purchase or create an account.Payment Information: Credit card details or other payment information are processed directly by our secure, PCI-compliant payment processors (e.g., Shopify Payments, PayPal). We do not store your full credit card number on our servers.Communication Records: Any correspondence you have with us via email or contact forms.
• Information Collected Automatically:Device and Usage Data: When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you, and how you interact with the Site. We collect this using cookies, log files, web beacons, and similar technologies.Order Information: We collect details of the purchases you make through our Site, including products ordered, purchase date, and order value.

2. How We Use Your Information
We use the information we collect for the following business purposes:

• To process and fulfill your orders, including sending you invoices, order confirmations, and shipping notifications.
• To communicate with you about your account, respond to your inquiries, and provide customer support.
• To screen orders for potential risk or fraud.
• With your explicit consent, to send you information about our products, promotions, and news (you may opt-out at any time).
• To analyze how our Site is used to improve our services, marketing, and user experience.
• To comply with any applicable legal obligations.

3. Sharing Your Personal Information
We share your Personal Information with trusted third parties only to help us use it for the purposes described above. For example:

• Service Providers: We use Shopify to power our online store. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. We also share data with shipping carriers (like USPS, DHL) to deliver your order and with payment processors to handle transactions.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., a court order or subpoena).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Your Rights
Depending on your location, you may have certain rights regarding your personal data:

• Access & Portability: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions (e.g., we need to retain order records for tax purposes).
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of every email.
• "Do Not Sell or Share My Personal Information": We do not sell your data as defined by laws like the CCPA. However, you can contact us to express your preferences.

To exercise any of these rights, please contact us using the information in Section 8.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Order information is typically retained for a minimum of 4 years for tax and record-keeping purposes.

6. Cookies
Our Site uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.

7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.

8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact us by email or mail at:

Lucky Paws
Email: 865765837qq@gmail.com